A sales performance improvement plan is a must for any ambitious sales team. Staying still is not an option….not when your competition are working hard to make you irrelevant.
Which is why our program on How to Create a Sales Performance Improvement Plan is critical for progressive sales leaders and organisations who want to win!
It covers:
- Building and executing an internal sales audit
- Using a standardised Sales Process to improve performance management
- Sales Trend Analysis – macro, micro and nano sales indicators and how to use them to drive higher sales
- Cleaning out the Sales CRM
- Identifying and repairing sales, revenue and margin leaks in the sales pipeline
- Building a value based sales proposition
- Effective sales forecasting
- Positive performance management
- Fostering a sales performance accountability and responsibility across the team
- Building a sustainable and continuous sales improvement culture in your organisation.
When you’re going for growth, or even just paddling hard to stay still, then it becomes critical to constantly evaluate and optimise the sales function based on meaningful leading sales KPIs. That’s why the role of the Internal Sales Troubleshooter, and Transformational Sales Leader is invaluable.
Sales Performance Improvement At Your Pace
Improving sales performance means:
Changing the way your team think about hitting targets
Quickly spotting and repairing leaks in the sales pipeline
Moving from an unresponsive and disengaged team to an accountable and responsible sales team via positive sales performance management
None of the above happen in isolation and by accident – on our Transformational Sales Leader Program we cover everything you need to start:
- Building new habits
- Adapting your current sales leadership style
- Adopting a new lens to engage with your team, your CEO, the Board
- Recognising different ways of working
- Using new sales metric frameworks
- Understanding the value in setting priorities to free up time to do the stuff that moves the sales needle
- Shifting the responsibility for sales performance from the sales leader to the individual sales reps
- Forecast accurately and with confidence.
- Becoming the internal sales troubleshooter that gets the important stuff done, inspires a team and fosters engagement.
Sales Performance Improvement and the Senior Executive Function
FACT: Senior Management Team that are acutely attuned to sales outputs will win against those leadership functions who wait until the month is over to review performance…
After all, no point in trying to kick it in the back of the net when the ref’s blown the whistle and called time!
The Morton Kyle Transformational Sales Leader Program, we aim to provide valuable insights and actionable strategies to help you and your sales leadership team:
- Future proof your organisation
- Build certainty into your organisation’s growth
- Maintain a stable sales output as you navigate the most common sales pitfalls.
For more information and to register your interest in this program then please contact Carol on 0779 002 1885, or book a call here
The Transformational Sales Leader Program | Sales Performance Improvement Course
This course is delivered onsite and over 4 days – other format options are available, please book a call to discuss
Plus – 30 days support post attendance
Typical attendees will fall into the following job titles
- Executive Boards: CEO, MD, CFO, Sales Director, Marketing Director, CRO
- Working Management Level: Sales Manager, Marketing Manager, Sales Operations Manager, Sales Coach, Performance Manager, Training Manager

Sales Improvement Plan | Creating Your Sales DNA
Here’s a snap shot of just a few of the things we’ll be covering:
Why Adopt a Continuous Sales Improvement Culture: A Job to be Done
In this section, we will discuss the significance of sales performance improvement in driving business growth.
We will explore how sales excellence impacts the overall success of an organisation and why a proactive approach is critical.
Exploring how your organisation can migrate towards continuous improvement. Looking at what that means in the context of a competitive marketplace, mindset, culture, communication, responsibility and accountability.
Sales Improvement | Understanding Sales Audit | A Strategic Imperative
This section delves into the concept and scope of the sales audit.
Sales audits are valuable in assessing the effectiveness and efficiency of your sales function
We’ll spend time reviewing key metrics, what they mean and how they help you evaluate your sales improvement options on a granular level.
We will examine the benefits of conducting regular sales audits and how it helps identify areas of improvement and optimise your sales processes.
We also look at how these audits can be baked into daily sales management information
Creating meaningful sales dashboards and balanced score cards tp help you plan for continuous sales improvement.
Conducting a Sales Audit: Step-by-Step Guide | The Foundation of Your Sales Improvement Plan |
Here, you’ll get a detailed, step-by-step guide on how to conduct a thorough sales audit.
We will cover the key areas to focus on.
You will learn how to gather relevant data, analyse it, and derive actionable insights to enhance your sales performance.
The most effective organisations don’t simply collect data.
They act on it too!
Key Metrics for Your Sales Improvement Plan
This section will highlight the critical metrics to consider during a sales audit.
Discussing various key performance indicators (KPIs) that can help you measure and evaluate the effectiveness of your sales function via different objectives lens.
The real value comes from looking at each of the metrics on a granular level and against an optimised output.
It’s this gap analysis that is responsible for the change mindset.
Optimising Sales Processes and Strategies
In this section, we will explore strategies to optimise your sales processes for improved efficiency and effectiveness.
Change management is a critical aspect of this course of action, so managing the evolution of your people while this is happening is important.
Sales Improvement | Building Your Future Using a Sales Improvement Plan
A holistic approach to your sales growth,
Evaluating options, targets, appetite for growth and pace.
We will cover the whole sales cycle from cold to sold, and retention.
You will also discover ways to align your sales strategies with customer needs and market trends to drive better results.
This section also covers value based activities as an interesting lens to why you should (or should not) continue with some customer focused activities.
Enhancing Sales Leadership and Management Skills and Critical Thinking | How to Create a Sales Performance Improvement Plan that Works!
This section focuses on the critical role of sales leadership and management in driving sales performance improvement.
We will discuss essential leadership qualities, leadership styles, effective communication strategies, and techniques to motivate and inspire your sales team.
Additionally, we will explore how to create a positive sales culture and foster collaboration among team members.
The sales leader as a motivator, a role model and also a Performance Manager are developed here as we advocate for Positive Performance Management at all levels.
Developing a High-Performance Sales Team as Part of Your Sales Improvement Plan
Here, we will delve into the strategies for building and developing a high-performing sales team, and this is a critical part of delivering any sales improvement plan.
Topics covered will include recruiting top talent, providing comprehensive training and development programs, implementing performance management systems, and fostering a supportive and goal-oriented environment.
There is a criticality around building a high performance sales team that is often unexplored, which is how to recruit Grade A candidates, how to retain, engage, motivate, manage and lead them. Your sales improvement plan helps you develop the strategies used in high performance sales environemnts.
Sales Performance Improvement | Get Creative With Your Sales Improvement Plan
Best Practices and Case Studies | In this section, we will highlight best practices and share real-world case studies of organisations that have successfully improved their sales performance through effective sales audit, leadership, and management strategies.
These practical examples will provide you with valuable insights and inspiration to apply to your own sales function.

Summary | The Transformational Sales Leader Program
In conclusion, I hope this overview has provided you with a comprehensive guide to how your organisation can benefit from four days discussing and developing your own sales performance improvement plan using sales audits, and effective sales leadership and management interventions.
By implementing the strategies and best practices outlined in this program, you can optimise your sales function, drive revenue growth, and build a sales function fit for purpose and long-term success in today’s competitive business environment.
Remember, sales excellence is an ongoing journey, so continuously monitor, analyse, and adapt your approach to stay ahead of the curve, your sales improvement plan and the associated skill sets you’ll gain will ensure continuous sales improvement will become part of your DNA
If this is of interest to you – but you want a fully done for you solution then check out the Sale Audit page for more details in how you can start building your Sales Performance Improvement Plan in 14 days.
Ready to Embrace a Sales Improvement Initiative in your Organisation?
Register Your Interest in The Transformational Sales Leader Program | How to Create a Sales Performance Improvement Plan
To register your interest for this either as a taught course or as a done for you service – please contact Carol using 0779 002 1885 or Book a Call
The Transformational Sales Leader | How to Create a Sales Performance Improvement Plan is designed to upskill sales leaders and team leaders to be sales improvement consultants able to analyse sales performance, remedy common sales issues, build a culture of Continuous Sales Improvement.


Who am I?
I’m Carol Griffiths, and I’ve spent the last 30+ years in the trenches of sales—fixing broken pipelines, rebuilding underperforming teams, and helping businesses close more deals at higher margins.
I’ve worked with global brands, challenger firms, and fast-growth sales teams, helping them:
✔ Fix underperforming pipelines – turning ghosted leads into closed deals.
✔ Increase win rates – without discounting or chasing bad-fit prospects.
✔ Build sales systems that actually work – so you don’t waste time on ‘busy work’ that doesn’t convert.
I’m not another ‘sales trainer.’ I don’t teach theory. I fix sales problems – fast. And if you’re still reading, it means you’ve got a problem that needs fixing.
I know how sales leaders think because I’ve been one. I know what the board wants because I’ve sat in those meetings.
And I know what works – because I’ve done it, tested it, and proved it across industries, markets, and economic downturns.